Why Healthcare Companies Still Send So Much Mail
Any changes can have significant impacts on highly regulated and complex industries. Based on our experience, we can help you build a game plan to minimize operational risks, prioritize requirements, establish the right metrics to quantify and optimize your program, or help work on a real-time challenge.
There is no shortage of customer experience and communication solutions in the market. We can evaluate the right products and partners for your company based on your needs, systems, strategy, and culture.
Print to Digital Playbook
Moving from print to digital communications overnight isn’t a reality for any established and successful company. There are no ‘out-of-the-box’ solutions to meet your company’s needs. You require a proven strategy and a variety of tactics that can be customized to start or accelerate your transition to digital communications.
Mara Solutions helps leaders in insurance and financial services move their communications from expensive and burdensome legacy print to digital.
We understand well-established, successful companies face unique challenges when transitioning to digital, like multiple claim applications, a mix of customer preferences, data issues, and both state and federal regulations to consider. They contend with all of this while running the business.
Mara Solutions leverages over two decades of experience leading one of the nation’s largest healthcare insurance companies to achieve adoption levels for digital communication that had never been achieved before. We work with the resources our clients have and within the realities and constraints of their business. Our niche experience, collaborative approach, intense focus on metrics and accountability, and execution capabilities through strategic partners provides clients with a real-world, actionable path to achieving electronic communication adoption levels well over 50%.
We are on a mission to help companies make a thoughtful transition to digital, adopt a culture of purposeful communications and, ultimately, improve their customer’s experience.
Get in Touch
Print to Digital Communications Playbook
Receive our Print-to-Digital solution playbook with the option to customize it based on your unique company needs.
- How to start and build a business case
- Leverage proven adoption strategies and tactics
- Find the right technology and solution partners
- Win organizational support
- Use metrics and data to deliver savings
- Avoid hidden pitfalls
Identify and evaluate software solutions, print service providers, and communication partners to meet your needs and accelerate the delivery of value to your company.
- Customer engagement and design experts
- Communication management software solutions
- Digital communication platforms and services
- Technology-focused print service providers
Expert support dedicated and focused on your needs.
- Category and product strategy
- Solutions to address operational challenges and internal concerns
- Cost-benefit analysis, KPIs and data needs
- Proof of concept and test-and-learn strategies
- Vendor analysis and negotiation
- Mayday support – on-demand calls to help solve challenges as they arise
What Our Customers are saying
I am a recovering Healthcare Insurance executive with an affinity for all aspects of problem solving and execution.
I am focused on helping companies make the transition from legacy print communications to digital experiences.